PRODUCTS
Product Reviews
"Every Preschool should have one."
Linda Millet - President Literary Guild of Orange County
"I like Write On! because I’m not working, I’m playing."
Ben (aged 5)
"I do workshops for elementary teachers. A colleague of mine found your puppet books at an airport and showed them to me. I fell in love with them. "
Yvonne - Educational Consultant
Puppet Show Books is Upfront
FAQ
Price, term, condition of sale and items are subject to change without prior notice.
How can I contact PuppetShowBooks.com ?
You can reach us by phone, fax, email or U.S. mail :Message : Contact us online
Phone : 1-800-779-5277
Fax : 1-215-348-5378
Mail : PuppetShowBooks.com
100 Mechanics St., Doylestown PA 18901
What credit cards do you accept ?
We accept VISA, MasterCard and American Express cards.Can I pay by check or money order ?
If you prefer to pay by check or money order, please provide the item numbers, product descriptions, quantities, your shipping address and a daytime phone number (in case we have a question about your order).Mail your order and payment to :
PuppetShowBooks.com
100 Mechanics St., Doylestown PA 18901
We accept Western Union.
Please note that PuppetShowBooks.com cannot ship C.O.D.
Can I pay with a school purchase order ?
Yes, however, all school purchase orders need to be faxed or mailed to the above address.What are my shipping charges ?
Sometimes we offer Free shipping.Shipping charges are based on the merchandise total of your order.
What is the sale's tax ?
We collect tax based upon the “ship to” address. If you are shipping to one of the following states, just calculate the order total (excluding shipping charges) going to that state and pay according to the following rates.California : Varies by individual counties.
Georgia : 7%
Indiana : 6%
Maryland : 5%
Minnesota : 6.5%
New Jersey : 6%
North Carolina : 7%
Texas : 8.25%
Is Express Delivery offered ?
Express Delivery is available.How long will it take me to receive my order with regular shipping ?
Your order will arrive in 7 to 14 business days.What is my guarantee ?
OUR GUARANTEE : Your satisfaction is important to us. If for any reason you are not fully pleased with any product you purchased from PuppetShowBooks, please notify us within 30 days, and we will replace your merchandise or refund your money. For customer service inquiries, call toll-free 800-779-5277.Deductions will not be allowed without prior office approval.
How do I return merchandise ?
Please call our toll-free at 800-779-5277 to obtain a return authorization number.RMA Returns: claims covering defective merchandise and shipping errors must be submitted within 10 days of receipt of merchandise. Returns will not be accepted without authorization & need our RMA#. Authorized returns are subject to 20% restocking charge and must be sent insured freight prepaid. When purchased from a coupon or a free shipping promotion, the buyer will be charged back for the initial Shipping and Handling cost ($23.85 maximum) and a 15% restocking fee on the unopen & unused item with the non damaged retail cardboard box.
RMA Condition of product: The returned product must be complete without any damaged or missing items. Some items like the Super Star Theater may have to be inspected prior any refund and may take up to 30 days prior any refund. If the returned product is missing items or damaged - the RMA is subject to 30 to 40% restocking charge. Batteries for the Message Marquee are the exceptions.
Purchaser further agree to be responsible for reasonable interest fees, collection cost and attorneys' fees in the event or default or nonpayment of credit extended. By buying from us, my company and/or I agree to the terms and conditions of sale as provided by the vendor granting credit.
What if I have a delivery problem?
If a shortage or damage is detected, notify the delivery Transportation Agent and file claim promptly. Delays may cause you loss.
Our responsibility for delivery of goods ends when we have a received or signed the transportation Agent document. We cannot honor storage claims beyond 7 days after delivery.
What about if I want to cancel?
Cancellations are subject to review and approval of management, we reserve the right to bill customers for work in process and materials.
Patents/Trademarks: Lisa LeLeu Puppet Show Books is patented by Lisa LeLeu Studios, Inc.
